FAQ's

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FAQs
FREQUENTLY ASKED QUESTIONS
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01.  What is iBbeautiful?
iBbeautiful has a mission is to help young girls realize that they are 'beautiful just as they are', without reference to how others look or act. We do this by offering a monthly box of inspiration that includes fun, lifestyle items and a message of empowerment to help young girls be confident, smart, brave, unique and kind. Every girl should be confident that she will become the woman she is meant to be and can achieve anything she sets her mind to.

02.  What types of boxes do you offer?
We offer 2 great options for all girls:  our GRAPHIC TEE BOX gives you our Basic Box plus a graphic tee that has our monthly empowerment theme screen printed on it.  Or you can opt for the BASIC BOX which has the same great beauty & lifestyle items minus the awesome graphic tee.
 
03.  Can I gift an iBbeautiful subscription?
Absolutely - any girl would love it!  We offer many choices from a one-time box, a subscription for 3, 6, or 12 months, or our most popular month-to month subscription which continues each month until you cancel.  Simply set your shipping address as your recipient's address.  It's a unique gift with a great message!
 
04.  What can girls look forward to in their iBb box?
Each box is filled with fun + inspiring health, beauty & lifestyle items such as - journals - lip gloss - nail art - bracelets - necklaces - wall decals - slumber masks - hair gloss and of course the graphic tee (if the GRAPHIC TEE BOX option is chosen).  We'll stay on trend & bring your girls lots of things to be excited about.
 
05.  When will I receive my first box?

Monthly subscription  order shipping dates - If your order is placed on or before the 15th of the month your first box will ship out at the end of that month.  If your order is placed after the 15th your first box will ship at the end of the following month.  If this shipping schedule does not work for you be sure to email us and we will do whatever we can to accommodate you.

If you purchased a one time or bonus box your order will ship out within 4 business days.

 
06.  How is my credit card billed?
If you chose the month-to-month subscription your credit card is automatically billed each month on the same day you originally signed up.  This type of subscription continues until you email us to cancel.  You can cancel at anytime by sending us an email to hello@ibbeautiful.com
For 3, 6, or 12 month subscriptions you are billed one payment upfront and will not be billed again.
 
07.  Do you charge tax?
Currently, boxes shipped to California residents are subject to California State sales tax.  Other states are not subject to sales tax at this time.
 
08.  What if I move?
Not a problem.  Simply email us PRIOR TO THE 15th of the month at hello@ibbeautiful.com and we will update your account address.  
 
09.  How do I cancel my subscription?
You can cancel at any time by emailing us at hello@ibbeautiful.com  or give us a call at 909-4061323.
 
10.  What countries does iBbeautiful ship to?
We currently only ship to addresses within the United State.
 
11.  What if I or my recipient has allergies to certain products/materials?
Unfortunately we cannot guarantee that your box won't contain any specific products, materials or ingredients.  We never want to promise what we can't give you - and although we take allergies as a serious concern - we cannot accommodate specific allergies.  We understand if this is problematic for you, most beauty/material products will have ingredient listings or content on them, please use discretion with the products you receive before using.  We cannot be held responsible for any reactions to products, materials or ingredients included in the subscription box.
 
12.  Do you offer refunds?
We guarantee you or your girls will love the boxes!  We do not offer refunds, but if you have questions or issues with your box please contact us & we'll fix it!